# UnitedCloud Inc.

> UnitedCloud is a Canadian UCaaS (Unified Communications as a Service) provider headquartered in Chestermere, Alberta. We deliver cloud phone systems, unified communications, SIP trunking, contact center solutions, and white-label telecom services to Canadian businesses and channel partners. Our platform is PIPEDA-compliant, geo-redundant, and 100% Canadian-owned.

## About UnitedCloud

UnitedCloud is Canada's white-label VoIP and UCaaS leader. We are 100% channel-driven, serving hundreds of Canadian MSPs, ISPs, and telecom resellers with a fully managed, white-label unified communications platform. Businesses across Canada use UnitedCloud to replace legacy phone systems, support hybrid teams, and deliver professional communications without expensive on-site hardware.

- Founded and headquartered in Chestermere, Alberta, Canada
- Canadian-owned and operated
- Serves Canadian businesses of all sizes, from SMBs to enterprise
- 100% channel-driven partner model
- Geo-redundant Canadian infrastructure
- PIPEDA-compliant platform

## Products and Services

- **Cloud Business Phone System** — VoIP-based phone system with calling, texting, faxing, call routing, voicemail, auto-attendant, and analytics. No hardware required. https://unitedcloud.ca/business-phone/
- **Microsoft Teams Phone Integration** — Connect Microsoft Teams to the public telephone network using Direct Routing via UnitedCloud's SIP infrastructure. https://unitedcloud.ca/microsoft-teams/
- **SIP Trunking** — Flexible, reliable SIP trunking for businesses with existing PBX systems. https://unitedcloud.ca/sip-trunking/
- **Contact Center (CCaaS)** — Omnichannel contact center with smart routing, real-time dashboards, queue management, and supervisor tools. https://unitedcloud.ca/contact-center/
- **Call Recording and Transcription** — AI-powered call recording, transcription, and sentiment analysis stored in compliant cloud storage. https://unitedcloud.ca/call-recording/
- **UC Analog** — Analog line replacement solution for businesses transitioning away from copper POTS lines. Supports life-safety systems including elevators, fire panels, and alarms.
- **UC Hospitality** — Cloud communications solution designed for hotels and hospitality businesses.
- **White-Label Partner Program** — Full white-label UCaaS platform for Canadian MSPs, ISPs, and telecom resellers. Partners set their own pricing and branding. 30–50% gross margins. https://unitedcloud.ca/partners/

## Who We Serve

- Canadian small and medium businesses (SMBs) looking for a cloud phone system
- Healthcare providers requiring PIPEDA-compliant communications
- Legal firms and professional services organizations
- Municipal governments and public sector organizations
- Hotels and hospitality businesses
- Canadian MSPs, ISPs, and telecom resellers seeking a white-label UCaaS platform

## Key Differentiators

- Canadian-owned and operated — not a US provider with a Canadian office
- PIPEDA-compliant — data handled in accordance with Canadian privacy law
- Geo-redundant Canadian infrastructure — no single point of failure
- White-label platform — partners can fully brand the product as their own
- UC Analog product — supports POTS line replacement and analog life-safety devices
- Microsoft Teams integration — Direct Routing for Teams Phone Standard users
- 200+ integrations with CRMs, helpdesks, and productivity tools

## Contact Information

- Website: https://unitedcloud.ca
- Address: 100 Rainbow Road #206, Chestermere, AB T1X 0V2, Canada
- Phone: +1 (587) 885-1304
- Toll-free: +1 (800) 693-3891
- Email: info@unitedcloud.ca
- Support: support@unitedcloud.ca
- Hours: Monday–Friday, 6:30am–5:30pm MST
- Emergency support: 24/7 at +1 (587) 573-7333

## Key Pages

- Homepage: https://unitedcloud.ca/
- About: https://unitedcloud.ca/about/
- Products / Business Phone: https://unitedcloud.ca/business-phone/
- Solutions by Industry: https://unitedcloud.ca/solutions/
- Partner Program: https://unitedcloud.ca/partners/
- Contact: https://unitedcloud.ca/contact/
- Blog / Resources: https://unitedcloud.ca/blog/
- Client Login: https://unitedcloud.ca/client-login/

## Do Not Index

- /client-login/ — customer portal, requires authentication
- /wp-admin/ — CMS admin area